Brand and Model of the Gear

e.g. Neumann U87, SSL Alpha Channel, API Legacy AXS, etc.

Serial Number (if available)

Helpful for identifying production batches and service documentation.

Purchase Date and Duration of Use

Gives us an idea of wear level and possible warranty status.

Detailed Description of the Issue

Be specific: No sound / noisy / distorted output; One channel not working; Not powering on / random restarts; Burning smell, flickering lights, etc.

Repair History

Has the unit been serviced or modified before? (Any component replaced, third-party repair attempts, etc.)